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San Benito Health Foundation

351 Felice Drive, Hollister, CA 95023
Monday - Friday 8:00 am - 8:00 pm
Telephone: 831-637-5306
WIC Telephone: 831-637-6871

Pacient Centered Health Home (PCHH)

pchh team

From left: Margaret Nuñez, Angelica Rojas, Ramona Ponce, Amelia Robinson, Guadalupe Ortega, Rebecca Contreras, Tulsi Modi

What are the benefits of being a patient centered health home (PCHH)?
Being a PCHH maximizes health outcomes for our patients. Coordinated care from our medical, dental, and WIC departments prevents patients from falling through the cracks in their healthcare. PCHH decreases emergency visits and hospitalizations because patients are in constant care.

What are you doing to make SBHF more PCHH focused?
At SBHF, we ensure every patient who is eligible for certain programs are offered the option. For example, if a medical patient is eligible for WIC they are referred that day. We offer behavioral health services through our collaboration with the San Benito County Behavior Health Department and access to a Medi-Cal eligibility worker.  Our providers and staff collaborate with each other to ensure quality and affordable health care. 

What was one thing you learned at the California Primary Care Association (CPCA) PCHH/HIT conference that you will apply at SBHF?
CPCA taught me methods to improve teamwork to create more efficient task force. Efficiency, familiarity, and a good attitude all contribute to improved health care.